In my long life of being a travel professional, I became sort of a guru in the travel industry. In few months it will be 30 interesting years, good, bad and even ugly. Ugly - professionally is when I ask myself what else can I do instead of being an expert in my favorite field of travel business?!
First Ugly started on September 11 when the world stopped and travel just died for about 3 month, not a phone call… but then it started ringing off the hook because people realized how short life can be and it’s time to visit parents, kids, bucket list places.
Read full article at: A Travel Agent's Journey Through the Ups and Downs